Snet Managed Services

Business > Managed Services

Overview

Snet try to provide all solution and support to improve your business and getting stability in your business to step up with the technology needs. Snet trying to cover all IT related support and solution in one fix monthly cost for your business.

SNet working as your virtual IT department in fix monthly cost, so no need to worry about more staff and extra expenses. this concepts is called IT managed service in which we care for your all IT requirement, and manage all your infrastructure including networks, system, servers and application management with remote support.

In Snet Managed Service we including wide range of features in fix monthly price which suite your budgets and requirements.

Outsourcing Your IT to SNET

Snet provides the only true managed IT services model for small and medium enterprise.

Maintenance packages are designed to meet the daily support and network management requirements in a SME business. Our solutions can be tailored to your particular business needs.

By moving to an SNet Maintenance package you're not only gaining a true outsourced IT department but also a partner that can work closely with your business for many years to come. Our complete IT outsourcing services includes liaisons with third parties such as ISP, printer vendors as well as negotiating on your behalf for new hardware and software options as well as handing all network management.

Managed IT Services?

SNet defines managed services as the proactive network maintenance and management of an IT environment to achieve maximum uptime and performance for a fixed monthly fee.

Why move to the Managed Services model?

Our managed services plans are focused on pro-active computer maintenance rather than the traditional break-fix model of waiting until something goes wrong. Not only is down time avoided but a higher level of productivity is achieved for your business.

Snet gives you the feeling of having an expert in-house IT department for a fraction of the cost.

Reason to choose SNet as your Managed Services Provider
> Work with the leaders in IT managed services to receive the feeling of having your own in-house IT department.
> Receive a dedicated helpdesk engineer, onsite engineer and account manager!
> Snet employs the world's best remote Monitoring tools to manage infrastructure, network components, servers, and users' desktop PCs - remotely, comprehensively and transparently.

Our Monitoring tools include the following application features:
> 24x7 Monitoring Services
> Secure Remote Control
> Proactive System Monitoring and Alerts
> Fully automated, recurring and complete Hardware Inventory and Software Inventory and Audits
> Fully automated Patch Management
> Fully Automated User State Management
> Cross Platform Support (PC and MAC)
> Fully Automated Power Management
> Fully automated and scheduled Software Deployment and System Management
> Easy, Powerful and Comprehensive Scripting for System Management and Software Deployment
> LAN Discovery
> Comprehensive Reporting

Outsourcing your IT has never had more benefits then it does today
> Focus on core business
> Single point of contact
> Fixed monthly budgets
> Scheduled maintenance
> Known level of service
> Limited down time
> Seamless and Remote Monitoring

Speak to one of our friendly Account Managers to organise an onsite audit and consultation.

SNet Sales: (02692) 249 248

Features

Network Monitoring
Router Monitoring
Switch Monitoring
Printer Monitoring

Server Monitoring
Availability and Performance Monitoring
Event log Monitoring
Windows services Monitoring
SLA Management

Applications Monitoring
Exchange Monitoring
Active Directory Monitoring

Desktop Management
Remote Script Execution
Power Management
Software Installation
Internet Access Control

Remote Control
Send “CTRL+ALT+DEL” & “ALT+Tab” commands
Protects users’ Privacy
Blackout users’ screen
Supports Windows Vista & 2008 too
Track remote sessions

Asset Management
Remote Asset Scanning and Tracking
Software License Tracking & Management
Asset Audit Reports
Detecting Prohibited Software

Security Management
Patch management

MAINTENANCE PACKAGE


	IT SUPPORT
	Remote Access Support	Unlimited
	Phone Support	Unlimited
	On-Site Support	Unlimited
	Quarterly IT Strategy Meeting	Yes
	Discounted Hardware Purchases	Yes
	Discounted Hourly Rate	Yes
	Emergency Disaster Recovery	Yes
	PREVENTIVE MAINTENANCE
	System and Registry Cleanup	Yes
	Scheduled patch and System Updates	Yes
	NETWORK MAINTENANCE
	Performance Analysis and Network Security	Yes
	Monitor Windows Logs	Yes
	Monitor Windows Services	Yes
	Alert on specific file changes and variations	Yes
	PRINTER & SCANNER SUPPORT
	Troubleshooting	Yes
	Logging Service Repair Calls	Yes
	Driver Updates	Yes
	BACK-UP ASSISTANCE AND RECOVERY	Yes
	Scheduled Backups	Yes
	Advice on Backup Solutions	Yes
	Restore from Backup

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